All our orders are shipped from the United Kingdom

We’re very sorry if this happens! Please email us at orders@mused-studio.com with your order number and photos of the issue, and we’ll do our best to sort it out quickly.

We currently do not offer direct exchanges. If you would like a different size or style, please place a new order and return the original item for a refund.

Yes, we ship to most countries in Europe and beyond. Please note that internatio

• UK: 2–3 working days from dispatch

• Europe: 4–6 working days from dispatch

Please allow up to 2 working days for us to process your order before shipping.

Once your order has been dispatched, you’ll receive an email with your tracking number and a link to track your parcel.

Simply email us at orders@mused-studio.com with your order number and reason for return or fulfil the form on Contact page. We’ll guide you through the next steps.

You can request a return within 14 days of receiving your order. Items must be unworn, unwashed, and in original condition with all tags attached. For full details, please visit our [Returns & Refunds Policy] page.